Known Issues
Pinker re-indexes when starting or when the user presses the "Update index" button While indexing, search results and match counts are not 100% ...
Wed, Jan 10, 2018 at 5:28 PM
After a selected number of items are exported to excel note that the column order in the .csv file is not the same as the column order in Pinker. Invariably ...
Wed, Jan 10, 2018 at 5:29 PM
This issue will appear if the “Actions” window has been opened for an item(s) from the results area and then, without closing the menu, the ‘Export” tab is p...
Wed, Jan 10, 2018 at 5:31 PM
To completely uninstall Pinker app on Mac please execute the following steps:
Find the Pinker application and delete it
Delete the folder .pinker/ from...
Wed, Jan 10, 2018 at 5:33 PM
To completely uninstall Pinker app on Windows please execute the following steps:
In Control panel -> Programs and Features uninstall Pinker
Dele...
Wed, Jan 10, 2018 at 5:34 PM
Some devices do not set image dates correctly, and some computer systems try to remedy this situation in different ways. As a result, Pinker does currently ...
Wed, Jan 10, 2018 at 5:37 PM
Certain hidden folders on Windows systems cannot be correctly processed by Pinker. These folders have been created by older Microsoft Windows versions in ...
Wed, Jan 10, 2018 at 5:38 PM
On Mac, network drives are mapped automatically when using Finder. When not in use, their mapped network drives are disconnected by the system. This can hap...
Wed, Jan 10, 2018 at 5:39 PM
Pinker has been registered with most common antivirus software but there might be others that do not recognize Pinker as a trusted application. Our installe...
Wed, Jan 10, 2018 at 5:40 PM
If no location has been selected and a request to “Update index” has been done, Pinker will start a new scan and will generate an index with zero matches. A...
Wed, Jan 10, 2018 at 5:41 PM